Frequently Asked Questions

The ECO4 Scheme (Energy Company Obligation – Phase 4) is a UK Government-backed initiative aimed at improving energy efficiency in homes. It helps low-income households access free upgrades such as boilers, insulation, and heating systems to reduce energy bills and carbon emissions.

You may qualify if you are a homeowner or private tenant with an inefficient or broken heating system, low EPC rating (D–G), or if you receive qualifying benefits such as Universal Credit, Pension Credit, or Child Tax Credit.

The scheme covers energy-saving upgrades including free boiler replacement, central heating systems, loft or wall insulation, renewable heating solutions, and smart controls — depending on your property’s needs and eligibility.

Yes, if you meet the eligibility criteria, your upgrades are 100% funded through the government’s ECO4 program. You won’t pay anything for the installation or equipment — the funding comes from major UK energy companies.

No, both homeowners and private tenants can qualify. However, landlords must provide consent before any work can begin on a rented property.

You can use our quick online eligibility checker by entering your postcode and answering a few simple questions. If eligible, our team will contact you to arrange a free home assessment.

Once approved, the installation process usually takes between 2–4 weeks. The timeline depends on the type of upgrade, property size, and your availability for the survey and installation.

We currently serve most regions in the UK, including Nottingham, Derby, Leicester, and nearby areas. Check your postcode to confirm coverage in your area.